Delivery and payment

How much does delivery cost?

  • Free delivery on orders over PLN 199
  • InPost Parcel Lockers 24/7 - PLN 14.99
  • InPost courier - PLN 15.99
  • DPD courier - PLN 16.99
  • Personal pickup in Krakow - free of charge

What delivery methods are available?

InPost Parcel Lockers 24/7

Order processing time: orders placed before 12:00 on business days are shipped the same day + delivery usually the next business day.

Available payment methods: Przelewy24 (credit card, quick transfers, BLIK, Apple Pay, Google Pay) and bank transfer.

InPost parcel lockers are a system of postal boxes designed for queue-free pickup and drop-off of parcels. They are open 24/7, 365 days a year, even on Sundays and holidays. Registration is not required to use the system; an email address and mobile phone number are sufficient.

Find the nearest parcel locker in your area: Click Here

Tracking parcels to parcel lockers: Click Here

Courier - DPD

Order processing time: orders placed before 12:00 on business days are shipped the same day + delivery usually the next business day.

Available payment methods: Przelewy24 (credit card, quick transfers, BLIK, Apple Pay, Google Pay), bank transfer.

This is the fastest and most convenient delivery method for most of our customers. Orders are delivered by courier to the specified address. 99% of orders are delivered the next business day after shipment.

DPD courier parcel tracking: Click Here

Ekogram Kraków - personal pickup in store

Order processing time: usually same or next business day.

Available payment methods: Przelewy24 (credit card, quick transfers, BLIK, Apple Pay, Google Pay), bank transfer, cash or payment card in the store.

We invite you to collect your orders at our flagship store in Krakow. Once your order has been completed in-store, you will receive an email.

Store address

Na Stawach Square 10, 30-107 Krakow

Phone: 530 117 128

Opening hours - Monday-Friday: 9am-6pm, Saturday: 9am-2pm

You can find more information about our store in Krakow here .

Do we send parcels abroad?

International shipments are temporarily suspended.

How long does it take to process an order?

All products in the online store that you can add to your cart are also physically available in our warehouse. That's why we guarantee lightning-fast fulfillment of your order. Typically, all orders placed before 12:00 PM are processed the same day and should arrive the next day. Your order will be shipped no later than the next business day after your order is placed.

What payment methods are available?

You can pay for your order in the online store via Przelewy24 .

This payment provider provides payment:

  • fast transfer from most Polish banks
  • BLIK
  • Apple Pay
  • Google Pay
  • Credit card

In the Krakow store you can pay for your order in cash or by card.

Bank account number

Nutkraft sp. z o. o.
39 1020 2892 0000 5802 0980 8777 - PKO BP