Delivery and payment

How much does delivery cost?

  • Free delivery for orders over 199 PLN
  • ORLEN Paczka - 4.99 PLN
  • InPost Parcel Lockers 24/7 - 14.99 PLN
  • DPD Pickup - 15.99 PLN
  • InPost Courier - 15.99 PLN
  • DPD Courier - 16.99 PLN
  • Personal pickup in Krakow - free

ORLEN Paczka

Order processing time: orders placed by 12:00 PM on business days are shipped the same day + delivery usually on the next business day.

Available payment methods: Tpay (credit card, fast transfers, BLIK, Apple Pay, Google Pay) and bank transfer.

Find the nearest ORLEN Paczka point in your area: Click Here

ORLEN Paczka tracking: Click Here

What are the available delivery methods?

DPD Pickup

Order processing time: orders placed by 12:00 PM on business days are shipped the same day + delivery usually on the next business day.

Available payment methods: Tpay (credit card, fast transfers, BLIK, Apple Pay, Google Pay) and bank transfer.

DPD Pickup is for parcel collection at partner locations. This is part of the international system belonging to Geopost, which has over 150,000 points across Europe. The entity providing services to consumers within the DPD Pickup system remains DPD Polska Sp. z o.o.

Points are established in convenient locations for Shippers and Recipients. The network includes partner points, city branches, parcel lockers, and retail chains such as Żabka, Auchan, Shell, Arhelan, and Martes. DPD Pickup is also available in selected locations of ABC, Euro Sklep, Groszek, Lewiatan, Delikatesy Centrum, Stokrotka Express, and Topaz.

Find the nearest point in your area: Click Here

DPD Pickup tracking: Click Here

InPost Parcel Lockers 24/7

Order processing time: orders placed by 12:00 PM on business days are shipped the same day + delivery usually on the next business day.

Available payment methods: Tpay (credit card, fast transfers, BLIK, Apple Pay, Google Pay) and bank transfer.

InPost Parcel Lockers are a system of postal lockers designed for queue-free parcel collection and sending. They are open 24/7, 365 days a year, even on Sundays and holidays. No registration is required to use the system, only an email address and mobile phone number.

Find the nearest parcel locker in your area: Click Here

Parcel locker tracking: Click Here

Courier - DPD

Order processing time: orders placed by 12:00 PM on business days are shipped the same day + delivery usually on the next business day.

Available payment methods: Tpay (credit card, fast transfers, BLIK, Apple Pay, Google Pay), bank transfer.

This is the fastest and most convenient delivery method for most of our customers. The order is delivered by courier to the specified address. 99% of orders are delivered on the next business day after dispatch.

DPD courier tracking: Click Here

Ekogram Krakow - personal pickup at the store

Order processing time: usually the same or next business day.

Available payment methods: Tpay (credit card, fast transfers, BLIK, Apple Pay, Google Pay), bank transfer, cash or payment card at the store.

We invite you to pick up your orders at our company store in Krakow. Once your order is ready for pickup at the store, you will receive an email notification.

Store address

plac Na Stawach 10, 30-107 Krakow

Phone: 530 117 128

Opening hours - Monday-Friday: 9 AM-6 PM, Saturday: 9 AM-2 PM

More information about our store in Krakow can be found here.

Do you ship packages abroad?

International shipments are temporarily suspended.

How long does order fulfillment take?

All products in the online store that you can add to your cart are also physically available in our warehouse. Therefore, we guarantee immediate fulfillment of your order. Typically, all orders placed by 12:00 PM are processed on the same day and should reach you by the next day. The order will be shipped no later than the next business day after placing the order.

What are the available payment methods?

Orders in the online store can be paid via Tpay.

This payment operator provides payment methods:

  • fast transfer from most Polish banks
  • BLIK
  • Apple Pay
  • Google Pay
  • Credit card

At the store in Krakow, you can pay for your order with cash or a payment card.

Bank account number

Nutkraft sp. z o.o.
39 1020 2892 0000 5802 0980 8777 - PKO BP