Delivery and payment

How much does delivery cost?

DPD courier - PLN 15.99
InPost Parcel Lockers 24/7 - PLN 14.99
Personal pickup in Krakow - for free

What delivery methods are available?

InPost Parcel Lockers 24/7

Order processing time: orders placed before 12:00 on working days are shipped on the same day + delivery usually on the next working day.

Available payment methods: Przelewy24 (credit card, quick transfers, BLIK, Apple Pay, Google Pay) and bank transfer.

InPost parcel lockers are a system of post office boxes, designed for queue-free collection and sending of parcels. They are open 24 hours a day, 7 days a week, 365 days a year, even on Sundays and holidays. No registration is required to use the system, just an e-mail address and a mobile phone number.

Find the nearest parcel locker in your area: Click Here

Tracking parcels to parcel lockers:Click Here

Courier - DPD

Order processing time: orders placed before 12:00 on working days are shipped on the same day + delivery usually on the next working day.

Available payment methods: Przelewy24 (credit card, quick transfers, BLIK, Apple Pay, Google Pay), bank transfer, cash on delivery - cash or card.

This is the fastest and most convenient delivery method for most of our customers. The order is delivered by courier to the indicated address. 99% of orders are delivered the next business day after shipment.

DPD Courier Tracking: Click Here

Ekogram Krakow - personal collection in the store

Delivery time: usually the same or next business day.

Available payment methods: Przelewy24 (credit card, quick transfers, BLIK, Apple Pay, Google Pay), bank transfer, cash or payment card in the store.

We invite you to pick up orders at our company store in Krakow. After completing your order in the store, you will receive an e-mail.

Shop address

Plac Na Stawach 10, 30-107 Krakow

Phone: 530 117 128

Opening hours - Monday-Friday: 9-18, Saturday: 9-14

More information about our store in Krakow can be found here .

Do we send parcels abroad?

International shipments are temporarily suspended.

How to get free delivery?

Orders over PLN 150 are shipped for free within Poland.

How long does order fulfillment take?

All products in the online store that you can add to your cart are also physically available in our warehouse. That is why we guarantee the immediate execution of your order. Usually, all orders placed before 12:00 are processed the same day and should be with you the next day. The order will be sent no later than the next business day after placing the order.

What payment methods are available?

You can pay for an order in the online store via Przelewy24 .

This payment operator provides payment:

  • fast transfer from most Polish banks
  • BLIK
  • Apple Pay
  • Google Pay
  • Credit card

In the store in Krakow, you can pay for your order in cash or by card.

Bank account number

Michal Pelc ANAGRAM
03 1020 2892 0000 5402 0880 1112 - PKO BP